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Delivery and Returns

DELIVERY & RETURNS

 

Australian Deliveries

  • Free Delivery on Orders of $100 or more.

  • For all orders placed Australia wide we offer a flat rate shipping of $18.00 and for express post $24.00

  • Domestic orders will be dispatched within 1-2 business day upon receiving your order.

  • Please allow delivery times of usually 7-10 business days from the time of order. * A dispatch confirmation email displaying your track and trace number will be sent once order is ready to be collected.

  • All deliveries are made by registered post.

  • *Please note that during our sale/promotional events, delivery may be longer than the specified delivery times above.

 

International Deliveries

  • Free Delivery on Orders of $200 or more.

  • For International Delivery on orders calculated for each country and parcel weight

  • International orders will be dispatched within 5-7 business day upon receiving your order.

  • Depending on the destination some International may occur an additional customs duties/tax free payable by the receiver. Please be mindful of this if purchasing a gift.

  • We cannot mark international orders as a gift or lower value in attempt to bypass or reduce any customs fee.

  • Please note orders to Russia must be care of a business address.

  • If delivery to Brazil please enter your Tax ID (CPF number) in the delivery instructions.

 

Delivery Enquires

  • For any delivery enquiries please contact Viddia on hello@patandjeansplace.com

  • Please note that we cannot accept any responsibility for delays whilst in transit.

 

Returns

We hope you enjoy your Online purchase. If you do wish to return or exchange the item/s from your order we will happily assist by providing you a credit note, exchange or refund*

*Please ensure your return meets the following conditions

  • Pat and Jeans Place or Classic Baby Organics returns that wish to be refunded must be received within 60 days of receiving your order.

  • Pat and Jeans Place or Classic Baby Organic returns that wish to be exchanged must be received within 60 days of receiving your order.

  • Goods must be in their original condition with the tags attached and including the original packaging.

  • Gift orders can only be exchanged and not refunded

  • No refund for change of mind on sale items- exchange only within 14 days.

  • Simply post your items along with the return/ exchange form to the following address:

 

Pat and Jeans Place

Stradbroke Way,

Wyndham Vale,

Victoria

Australia

3024

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For the full address, please email hello@patandjeansplace.com

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